Rosehill Housing Association
Correspondence address
250 Peat Road
Glasgow
G53 6SA
Email address
Phone number
Homes and rents
At 31 March 2024 this landlord owned 1,045 homes.
The total rent due to this landlord for the year was £4,551,588.
The landlord increased its weekly rent on average by 6.7% from the previous year.
Average weekly rents
Tenant satisfaction
Of the tenants who responded to this landlord's most recent satisfaction survey:
Overall service
86.2% said they were satisfied with the overall service it provided, compared to the Scottish average of 86.5%.
Keeping tenants informed
88.8% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 90.5%.
Opportunities to participate
89.3% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 87.7%.
Quality and maintenance of homes
Scottish Housing Quality Standard
97.5% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 84.4%.
Emergency repairs
The average time this landlord took to complete emergency repairs was 2.7 hours, compared to the Scottish average of 4.0 hours.
Non-emergency repairs
The average time this landlord took to complete non-emergency repairs was 3.8 days, compared to the Scottish average of 9.0 days.
Reactive repairs 'right first time'
This landlord completed 88.4% of reactive repairs 'right first time' compared to the Scottish average of 88.4%.
Repair or maintenance satisfaction
95.2% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 87.3%.
Neighbourhoods
Percentage of anti-social behaviour cases resolved
100.0% of anti-social behaviour cases relating to this landlord were resolved, compared to the national average of 94.3%.
Value for money
Total rent collected
The amount of money this landlord collected for current and past rent was equal to 99.4% of the total rent it was due in the year, compared to the Scottish average of 99.4%.
Rent not collected: empty homes
It did not collect 1.2% of rent due because homes were empty, compared to the Scottish average of 1.4%.
Re-let homes
It took an average of 59.0 days to re-let homes, compared to the Scottish average of 56.7 days.
Landlord details
- RSL Registration Number
- 174
- Landlord Name
- Rosehill Housing Association
- Senior Officer
- Ms Geri Mogan
- Date Registered
- 11 May 1987
- FCA / Company Number
- 2220RS
- Landlord type
- Mainstream
- Constitution Type
- Registered Society - Non-charitable - Fully Mutual Co-operative
- Clients
- General
- Settlement
- Urban
- Asset Owning
- Yes
- National Operator
- No
- Statutory Intervention
- No
- Systemic Importance
- No
- Annual Turnover
- £4.31 million
- Debt per unit
- £1,756
- Total staff employed by the RSL
- 18.97 (FTE)
- Units partly owned
- 0
- Registered address
- 250 Peat Road, Glasgow, G53 6SA
- Correspondence address
- 250 Peat Road, Glasgow, G53 6SA
Housing stock
Engagement Plan
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Rules
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