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Homes and rents

At 31 March 2024 this landlord owned 185 homes.

The total rent due to this landlord for the year was £884,296.

The landlord increased its weekly rent on average by 4.2% from the previous year.

Average weekly rents

Size of home Number of homes owned This landlord Scottish average Difference from Scottish average
1 apartment 7 £71.20 £82.24 -13.4%
2 apartment 22 £78.70 £87.87 -10.4%
3 apartment 89 £87.31 £90.29 -3.3%
4 apartment 52 £94.81 £98.30 -3.6%
5 apartment 15 £120.76 £108.29 11.5%

Tenant satisfaction

Of the tenants who responded to this landlord's most recent satisfaction survey:

Overall service

87.9% said they were satisfied with the overall service it provided, compared to the Scottish average of 86.5%.

Keeping tenants informed

90.5% felt that this landlord was good at keeping them informed about its services and outcomes compared to the Scottish average of 90.5%.

Opportunities to participate

83.6% of tenants were satisfied with the opportunities to participate in this landlord's decision making, compared to the Scottish average of 87.7%.

Quality and maintenance of homes

Scottish Housing Quality Standard

91.4% of this landlord's homes met the Scottish Housing Quality Standard compared to the Scottish average of 84.4%.

Emergency repairs

The average time this landlord took to complete emergency repairs was 10.0 hours, compared to the Scottish average of 4.0 hours.

Non-emergency repairs

The average time this landlord took to complete non-emergency repairs was 9.9 days, compared to the Scottish average of 9.0 days.

Reactive repairs 'right first time'

This landlord completed 80.4% of reactive repairs 'right first time' compared to the Scottish average of 88.4%.

Repair or maintenance satisfaction

87.1% of tenants who had repairs or maintenance carried out were satisfied with the service they received, compared to the Scottish average of 87.3%.

Neighbourhoods

Percentage of anti-social behaviour cases resolved

92.3% of anti-social behaviour cases relating to this landlord were resolved, compared to the national average of 94.3%.

Value for money

Total rent collected

The amount of money this landlord collected for current and past rent was equal to 97.3% of the total rent it was due in the year, compared to the Scottish average of 99.4%.

Rent not collected: empty homes

It did not collect 0.8% of rent due because homes were empty, compared to the Scottish average of 1.4%.

Re-let homes

It took an average of 224.3 days to re-let homes, compared to the Scottish average of 56.7 days.

Landlord details

RSL Registration Number
150
Landlord Name
Lister Housing Co-operative Ltd
Senior Officer
Mr John Rankin
Date Registered
12 Jul 1976
FCA / Company Number
1876RS
Landlord type
Mainstream
Constitution Type
Registered Society - Non-charitable - Fully Mutual Co-operative
Clients
General
Settlement
Urban
Asset Owning
Yes
National Operator
No
Statutory Intervention
No
Systemic Importance
No
Annual Turnover
£0.93 million
Debt per unit
£0
Total staff employed by the RSL
4.10 (FTE)
Units partly owned
0
Registered address
36 Lauriston Place, Edinburgh, EH3 9EZ
Correspondence address
36 Lauriston Place, Edinburgh, EH3 9EZ

Housing stock

Housing stock (as at 31 March 2024)

Local authority area Self-contained units Non self-contained units Non self-contained bed spaces
City of Edinburgh 185 0 0
Total 185 0 0
Type of provision Self-contained units Non self-contained units Non self-contained bed spaces
General 164 0 0
Sheltered 0 0 0
Very Sheltered 0 0 0
Sheltered Wheelchair 0 0 0
Amenity Housing 0 0 0
Community Alarm 0 0 0
Wheelchair 2 0 0
Ambulant Disabled 13 0 0
Other Specially Adapted 6 0 0
Total 185 0 0