Technical guidance

Technical guidance and frequently asked questions for social landlords.

Annual Assurance Statements: Your frequently asked questions

Updated 26 April 2024 Advice for landlords

Annual Assurance Statements: Your frequently asked questions

Removal from the Register of Social Landlords

Updated 08 March 2022 Advice for landlords

Removal from the Register of Social Landlords

How to complete your Annual Return on the Charter (ARC) - Applies until 31 March 2025

Updated 21 March 2023

How to complete your Annual Return on the Charter (ARC) - Applies until 31 March 2025

How to complete your Annual Return on the Charter (ARC) - Clean version - applies from 1 April 2025

Updated 14 January 2025

How to complete your Annual Return on the Charter (ARC) - Clean version - applies from 1 April 2025

How to complete your Annual Return on the Charter (ARC) - Tracked version - applies from 1 April 2025

Updated 13 January 2025

How to complete your Annual Return on the Charter (ARC) - Tracked version - applies from 1 April 2025

Advice note on updating figures in the stock return

Updated 29 February 2024 Advice for landlords

Advice note on updating figures in the stock return

Charter data corrections policy

How to make a correction or corrections to your Annual Return on the Charter or ARC.

Updated 31 October 2014 Advice for landlords

Charter data corrections policy

Scottish Social Housing Charter: Your frequently asked questions

We answer your questions about preparing your Annual Return on the Scottish Social Housing Charter.

Updated 28 April 2023

Scottish Social Housing Charter: Your frequently asked questions

Conducting surveys of tenants and service users

A guide for local authorities and RSLs on designing and conducting surveys of tenants and other service users.

Updated 19 January 2023 Advice for landlords

Conducting surveys of tenants and service users