How we work

How we carry out our work, our corporate plan and policies.

Our Strategy April 2024 to March 2027

Updated 03 May 2024 Corporate publications

Our Strategy April 2024 to March 2027

What we will do 2024/25

Updated 03 May 2024 Corporate publications

What we will do 2024/25

Our Strategy April 2023

Updated 24 April 2023 Corporate publications

Our Strategy April 2023

What we will do 2023/24

Updated 24 April 2023 Corporate publications

What we will do 2023/24

Equalities Statement 2023-2026

Updated 14 March 2023 Corporate publications

Equalities Statement 2023-2026

Our Strategy April 2022

Updated 29 April 2022 Corporate publications

Our Strategy April 2022

What we will do 2022/23

Updated 29 April 2022 Corporate publications

What we will do 2022/23

What we will do 2021/22

Updated 05 May 2021 Corporate publications

What we will do 2021/22

What we will do during 2020 and up to March 2021

Updated 29 September 2020 Corporate publications

What we will do during 2020 and up to March 2021

Corporate Plan 2019-2022 - Restated - August 2020

Updated 29 September 2020 Corporate publications

Corporate Plan 2019-2022 - Restated - August 2020

Framework Agreement between Scottish Ministers and the Scottish Housing Regulator

Updated 19 April 2024 Corporate publications

Framework Agreement between Scottish Ministers and the Scottish Housing Regulator

British sign language plan

Updated 31 October 2018

British sign language plan

Biodiversity report 2023

Updated 21 December 2023 Corporate publications

Biodiversity report 2023

Freedom of information

Updated 30 August 2024 Corporate publications

Freedom of information

SHR Complaints Handling Procedure

Updated 19 August 2024 Corporate publications

SHR Complaints Handling Procedure

Unacceptable actions policy

Updated 30 April 2019 Corporate publications

Unacceptable actions policy

Our response targets

Updated 01 April 2019

Our response targets

How we work with other organisations

Updated 01 May 2019

How we work with other organisations

Corporate Parenting Plan and Children’s Rights Report 2023

Updated 04 July 2024 Corporate publications

Corporate Parenting Plan and Children’s Rights Report 2023

SHR Freedom of information disclosures

Updated 25 January 2024

SHR Freedom of information disclosures

Challenging regulatory decisions: reviews and appeals

Updated 13 November 2024

Challenging regulatory decisions: reviews and appeals

Read the outcome of appeals and challenges of our regulatory decisions

Updated 01 April 2019

Read the outcome of appeals and challenges of our regulatory decisions