Regulator launches consultation on indicators for monitoring the Scottish Social Housing Charter

Updated

16 September 2024

The Scottish Housing Regulator is consulting on proposed changes to the Annual Return on the Charter (ARC) indicators.

The ARC indicators are the keyway in which all social landlords report to the Regulator their performance in achieving the standards and outcomes in the Scottish Social Housing Charter.

The Regulator is proposing to introduce specific indicators on tenant and resident safety which include new indicators to monitor landlords’ effectiveness in responding to instances of damp and mould. It is also inviting views on the continuing appropriateness of existing ARC indicators and the removal of a small number of other indicators.

Michael Cameron, Chief Executive, said “Our proposals reflect our discussions with various stakeholders, including the tenants we work with. It is important that the indicators we collect reflect what tenants consider to be important priorities for them.

“Thank you to everyone who has contributed to the discussions so far, including our discussions with tenants and other stakeholders who participated in the advisory groups we established to develop these proposals. The ARC Indicator proposals and technical guidance have been shaped by this feedback and we would now invite feedback on these proposals from tenants, landlords, representative bodies, and anyone with an interest in social housing by 8 November 2024.”

Following consultation, the Regulator will finalise the revised ARC indicators by January 2025 with the new ARC being in place for collection year 2025/26. In the meantime, the existing ARC will be in place for collection year 2024/25.

Read the consultation package

Notes to editors

  1. The Scottish Housing Regulator (SHR) was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012. The Regulator consists of the Chair and seven Board members. More information about the Regulator can be found on its website at housingregulator.gov.scot 
  2. SHR sets out how it currently regulates social landlords in its published framework – Regulation of Social Housing in Scotland

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Tracy Davren Communications Manager