The Scottish Housing Regulator has today launched its second British Sign Language (BSL) Plan.
The plan sets out what the Regulator did during the past five years and what it will do during 2025-2031 to support BSL users.
The Regulator will continue to look for ways to make the information it publishes more accessible for BSL users, to have BSL/English interpreters available for meetings, and to raise awareness amongst its staff of BSL.
It will also follow up on its September 2024 thematic inquiry into BSL users’ access to social landlords’ housing and homelessness services as part of its plan.
The plan follows consultation on a draft plan earlier this year, where organisations and individuals were invited to give feedback.
Iain Muirhead, Director of Digital and Business Support, said:
“I am delighted to announce the launch of our second BSL Plan. We want BSL users to be able access information about us and what we do and to be able to contact us if they need to. Our second plan builds on the actions we have put in place over the last five years.
“It’s also important that all service users can access housing and homelessness services when they need them. So, examining social landlords’ responses to the recommendations in our 2024 thematic review into BSL users’ access to homelessness and housing services to will be an important action for us.
“I’d like to thank everyone who helped us promote the draft plan.”
Read our British Sign Language Plan 2025-2031 and watch the BSL video version.
Notes to editors
- The Scottish Housing Regulator was established on 1 April 2011 under the Housing (Scotland) Act 2010. Its objective is to safeguard and promote the interests of tenants and others who use local authority and RSL housing services. The Regulator operates independently of Scottish Ministers and is accountable directly to the Scottish Parliament. It assumed its full regulatory responsibilities on 1 April 2012. The Regulator consists of the Chair and eight Board members. More information about the Regulator can be found on its website at www.housingregulator.gov.scot
- SHR’s current approach to how it regulates social landlords is set out in its current Regulatory framework – Regulation of Social Housing in Scotland.
- SHR published the findings of its thematic inquiry into BSL users’ access to social landlords’ housing and homelessness services on its website in September 2024.