Housing Regulator launches consultation on its second British Sign Language Plan

Iain Muirhead, Director of Digital and Business Support, said:

“We want it to be easy for all tenants, service users and people with an interest in our work to be able to find out about us and get in touch. It’s also crucial that BSL users can access information about homes and services from their landlord when they need it.

“Our draft BSL plan sets out how we propose to support and promote BSL over the next six years, building on the actions and initiatives we introduced in our first plan. This includes continuing to promote Contact Scotland BSL as a way to get in touch with us, to raise awareness of this amongst our staff, and to continue to make information available for BSL users on our website.  

“Last year, our thematic inquiry on the provision of social landlords’ housing and homelessness services highlighted some of the challenges BSL users face. We shared good practice and made recommendations for social landlords. We propose to review this work during the life of our second BSL plan to examine how landlords have responded to our recommendations.”