This accessibility statement applies to the Scottish Housing Regulator website at: www.housingregulator.gov.scot
This website is run by Scottish Housing Regulator. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- most older PDF documents are not fully accessible to screen reader software
- some data tables in excel files are not fully accessible to screen reader software
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: shr@shr.gov.scot.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Scottish Housing Regulator is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard. The website is partially compliant against the WCAG 2.1AA standard. This is due to:
- an exemption of some PDF documents, statistical data in Microsoft Excel tables due to a disproportionate burden for use to make them accessible
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
- most older PDF documents and some data tables are not marked up in HTML. This fails WCAG 2.1 AA success criteria 1.3.1 Info and relationships
Non-compliance with the accessibility regulations
Most older PDF documents and some data tables are not marked up in HTML. This fails WCAG 2.1 AA success criteria 1.3.1 Info and relationships.
Any new PDFs, data tables or videos that are published on the website will be created and published in line with WCAG 2.2 AA success criteria.
Disproportionate burden
We publish the vast majority of our content on our web pages to make it accessible. At this time, we are unable to make our statistical data in Microsoft Excel tables, some pdf documents including our older engagement plans, some forms and questionnaires, and documents submitted by third parties / external suppliers fully accessible. We will continue to keep this under review. If you require any of these documents in a different format please get in touch.
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix our 2014/15 summary of our national report on the charter.
What we’re doing to improve accessibility
We will continue to work to identify ways to make our site more accessible. We will always aim to publish content directly on web pages in plain text and offer alternative formats, and we will continue to keep this statement under review.
Preparation of this accessibility statement
This statement was prepared on 23 September 2019. It was last reviewed on 30 January 2024.
This website was last tested on 21 December 2023 against the WCAG 2.1AA standard. The test was carried out by Storm ID. The most viewed pages were tested using automated testing tools by the website team.