27 April 2021 - Technology used and service providers

Updated

27 April 2021

You asked us:

Under the Freedom of Information Act, please could I request the following information:

1)     Please advise what technologies (including version) you use for:

HR, Payroll, L&D, Finance, Procurement and Contact Centre.

2)     Please advise if any of the following services are outsourced to third parties, and if so, when does the contract end?

HR, Payroll, L&D, Finance, Procurement and Contact Centre.

 

The answer to your questions are:

1)  

  Name of technology Version used
HR Oracle e-Business Suite 12.1.3
Payroll Oracle e-Business Suite 12.1.3
L&D

Totara

Moodle

Civil Service Learning Platform

11.34

3.8

The CSL is bespoke and built, in government, to meet needs

Finance Oracle e-Business Suite 12.1.3
Procurement Public Contract Scotland (PCS) – Proactis N/A
Contact Centre N/A N/A

 

2) As a small public body funded by the Scottish Government we receive a number of shared services from the Scottish Government including HR, payroll, IT, access to L&D platforms as well as some procurement and finance services.

 

Outsourced?

If so, name of organisation outsourced to

Contract end date

HR

this is a shared service provided by Scottish Government.

 

 

Payroll

this is a shared service provided by Scottish Government.

 

 

L&D

Totara – this is a shared platform provided by Scottish Government.

 

 

Moodle 3.8 - Yes

British Safety Council Digital Learning

12.10.2021

Civil Service Learning Platform - this is a shared platform provided by Government.

 

 

Finance

Procurement

No

 

 

No

 

 

Contact Centre

N/A